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1. #Checkbook pro backup wont work how to#
2. #Checkbook pro backup wont work pdf#
3. #Checkbook pro backup wont work 64 Bit#
4. #Checkbook pro backup wont work update#
5. #Checkbook pro backup wont work download#

All of our download links expire after 48 hours, but if you’re a registered user in good standing, just contact us and we’ll send you a new link to re-download the software.

Can I re-download the software? The link I have has expired.Ī. To select a different location, choose “Select other” and designate your location. There are presets for DropBox and Google Drive (if installed) and your Documents folder. If you want to move your check storage folder, use the “Set/Move” popup menu below the box that lists the current location. You could try a search for “CheckBuilderPro” – exact spelling (no spaces in “CheckBuilderPro”) and restrict your search to "Folder." If found, click and drag the folder onto the Preferences window onto the 3rd tab (Document Location) where it says “Current Storage Folder Location.” This will point the program to this folder where your checks are stored. Q. Why am I getting an error message that my check storage is not found?Ī. The folder where your checks are stored has a slightly different name depending on which version of CheckBuilderPro you have:ĬheckBuilderPro 3.x: “CheckBuilderPro3 Docs”ĬheckBuilderPro 2.x: “CheckBuilderPro Documents” Note: The version 3 folder is named "CheckBuilderPro3 Docs" - you don't want that folder for the conversion.ģ) Drag and drop the "CheckBuilderPro Documents" folder onto the "Drop Folder Here" button on the converter window. The older check will not open in version 3 BUT there is a converter that can quickly and easily extract all the data from your version 2 checks (account & routing numbers, logos, check register, fonts, layout, check register data, etc) and then import that into a version 3 check:ġ) In CBP3 open the "CBP2 Converter" from the "Utility" icon in the toolbar.Ģ) If the converter does not find your version 2 checks automatically, locate the "CheckBuilderPro Documents" folder (by default in your Documents folder). Can I use my checks created in version 2 in the new version 3?Ī.

#Checkbook pro backup wont work 64 Bit#

Q. I got a warning that CheckBuilderPro is not optimized for my Mac - what should I do?Ī. Upgrade to the all-new CheckBuilderPro version 3! It is a 64-bit app and has lots of new features in addition to its 64 bit compatibility. If you want to back up to an external drive make sure to attach that first.ģ) If you want to automatically run the backup when you *quit* the software, click the checkbox "Auto Backup When Exiting Program."Ĥ) You can manually backup by clicking the "Utilities" icon in the toolbar and selecting "Backup" or by selecting "Backup" from the main File menu. To use the backup feature proceed as follows (version 3.3.1 or newer required):ġ) Open Preferences and go to the 4th tab "Backup." There are brief instructions at the top of that screen.Ģ) Click the "Select Location" button and navigate to a location that you want (do NOT place it inside the same folder as your check storage folder "CheckBuilderPro3 Docs"). Be sure to include the name and email that your purchase was made with so we can verify you as a customer.Ī. Contact us for a link to a new installer to get the latest version.

#Checkbook pro backup wont work update#

Trying to update to the latest version fails - what do I do?Ī.We've had a small percentage of users who cannot update. It goes through the process of downloading but then fails. We do our tech support by email, but if you’re not getting our responses we’ll call if necessary to try to get the lines of communication working. Provide a phone number where you can be reached.Email us again and try using a different return email if you have one.Your internet service provider may have flagged us as spam.Our response ended up in your spam folder – check that first.If you haven’t heard from us within a reasonable amount of time, then consider the following:

Between 6-10 pm emails are monitored but not as frequently. We usually respond within 30 minutes during that time frame. Print Payroll Checks I Emailed Tech Support But Never Heard Back!īusiness hours are 8am to 6 pm Pacific Time M-F.

#Checkbook pro backup wont work how to#

While not a video we do have a brief tutorial on how to use CheckBuilderPRo to print payroll checks: With the release of version 3 we'll need to re-do these but almost everything still applies. Please note that the current videos are based on CheckBuilderPro version 2.

#Checkbook pro backup wont work pdf#

There are PDF instructions available – with CheckBuilderPro open, click the "Help" icon in the toolbar and select “CBP Manual." There is an index and PDFs are searchable. We do not offer telephone support at this time.